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Workplace Investigation Services and Misconduct Management for Organizations

Work Shield gives your organization one place to manage workplace misconduct, from secure reporting to workplace investigations and resolution. Our platform and neutral investigators work together with one defensible process, so leaders can mitigate risk, protect the business, and build stronger employee relations.

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Trusted on Both Sides

Workplace Investigations Trusted by Organizations and Their People

Work Shield combines secure reporting, case management, and third party workplace investigations in one platform. Employees get a fair, consistent way to raise concerns, and organizations get a clear record of each case from report to resolution. 

When employees see concerns handled fairly and quickly, they are more willing to speak up, and issues surface while they are still small. The result is stronger employee relations, more engaged teams, and less exposure to legal and reputational risk.

 

See How Our Investigations Work
HR team meeting to discuss a workplace investigation

For Leaders Across Your Organization

Workplace Misconduct Management for Your Leadership Team

Work Shield gives leaders one platform for workplace misconduct, with secure reporting, neutral workplace investigations, resolution recommendations, and real time data, all for a flat monthly fee. Your team gets a consistent process for each case, and your organization gets clear accountability across locations and departments.

CEOs

Protect your reputation and your people with a defensible process for workplace misconduct, plus visibility into trends before they grow.

For CEOs

CFOs

Mitigate the cost of legal fees, settlements, turnover, and lost productivity with predictable pricing and measurable ROI.

For CFOs

HR

Manage HR investigations and case management in one secure platform, from the first report to the final resolution.

For HR Teams

Legal

Get consistent, well documented workplace investigations that support a defensible position if a case escalates.

For Legal Teams

How Work Shield Works

A Clear Path to Resolution for Workplace Misconduct

With our efficient and effective reporting, investigations and resolutions, we help empower employees, identify misconduct earlier, resolve incidents sooner, lower the risk of legal action and mitigate hostile work environments.

Secure Reporting

Secure Reporting

An safe way for employees to confidently report misconduct, anonymously or not, directly to Work Shield via mobile device or call center.

Neutral Workplace Investigations

Neutral Workplace Investigations

Our investigators handle misconduct reports thoroughly, efficiently, and objectively to maintain compliance and build trust.

Resolution Recommendations

Resolution Recommendations

We provide unbiased resolution recommendation(s) based on investigation findings faster than the national average.

Data and Analytics

Data and Analytics

Transparent, real time reports and activity, plus analytics that show where issues are trending across locations and teams so leaders can act.

Measurable ROI

Protect Your Bottom Line From Workplace Misconduct

Workplace misconduct is expensive. The average cost to defend and settle a workplace claim is $160,000, before you count turnover and lost productivity. Work Shield helps you resolve issues early, before a concern becomes a claim, with predictable pricing and measurable ROI.

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What People Say About Us

Client Insights

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Mike Gomez Vice President, Human Resources
Tasty Restaurant Group
The training support from Work Shield has been exceptional—tailored to our needs and delivered in a way that makes implementation simple and effective. The team is committed to ensuring we understand and feel confident using the platform from day one.
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Grant Rice, HR Director
Fogo De Chão
Before implementing Work Shield, all incidents came through HR, and it was challenging to keep up. By partnering with Work Shield, we can be more strategic and have a better understanding of our organization's culture health. Work Shield is a no-brainer, consistent solution.
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Valerie Ginn, Director of HR
Bob Moore Auto Group
Work Shield not only gives our employees a voice to be heard, but it also provides our company peace of mind knowing that a clear path to resolution is always achieved. Work Shield's platform and solution are too smart to ignore and simply put, a no-brainer!
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Laurel Legler, VP People
The Second City
Work Shield quickly resolves conflict, objectively and skillfully, while protecting the integrity of investigations and mitigating reputational risk for all parties. An invaluable solution to problems that have plagued people and institutions for a very long time.
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Ken Daley, President/CEO
Wen-Lake Hospitality, a Wendy's Franchise
We see Work Shield as a win all around for our restaurants. It gives employees a sense of really being heard when they're feeling vulnerable, it frees our managers up to focus on the customer experience and it protects us from the potentially catastrophic costs of paying to defend ourselves in a lawsuit.
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Lynne Minter, Fmr. VP of HR
Texas Security Bank
With the implementation of Work Shield, we've already seen an enhancement of our culture among our associates. Work Shield's process is unlike any other solution in the market.
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Cory King, VP of HR
Quantic Electronics
Work Shield assures management and employees that maintaining an ethical and compliant workplace free from discrimination and harassment is a top priority. Work Shield’s thorough, impartial investigations offer HR and legal teams an invaluable resource for objective resolution and peace of mind.
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Melissa Sullinger, Assistant Director of HR
City of Pearland
Work Shield has become a staple in Pearland. Employees know the option is a way to get a third-party perspective on their situation. For HR, it allows us to remain neutral and keep relationships going.
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Josh Seguin, Fmr. Director of People
True Food Kitchen
Work Shield’s effective portal enhancements and functionality have significantly improved communication throughout our investigations, ensuring transparency and efficiency. Additionally, the proactive approach of the client success team in seeking and implementing valued feedback has strengthened our partnership, fostering collaboration and mutual success.

Common Questions

Workplace Investigation Services FAQs

Work Shield is a workplace misconduct management platform that brings secure reporting, case management, and third party workplace investigations together in one place. From the moment a concern is reported through investigation and resolution, our platform and neutral investigators work with one defensible process.

For your organization, that means less legal exposure, faster outcomes, and a clear record of how concerns were handled. Employees see that their concerns are taken seriously, which builds trust and helps protect your brand from avoidable risk.

Anonymous reporting tools and hotlines collect concerns, but they don’t address what happens after a report comes in. Employees are more likely to speak up when they trust the process will be fair, timely, and neutral.

Work Shield combines anonymous reporting with case management and neutral workplace investigations, so the process continues from report to resolution in one place. That trust shows in the numbers, with 84% of reports submitted through Work Shield including the employee’s name.

Yes. When employees see concerns handled fairly and consistently, trust grows and they are more willing to speak up early. Work Shield helps HR teams address issues before they affect morale, productivity, and retention, which strengthens employee relations and keeps teams engaged.

The average cost to defend and settle a workplace claim is $160,000. Work Shield helps organizations address concerns early, before they become claims, and our clients see measurable savings by bringing reporting, investigations, and resolution into one process.

To see real-world examples across industries, visit our case studies page.

Launching Work Shield is quick and straightforward. No data integration or IT support is required, and your portal comes ready to go. Our Client Success team provides the materials, checklists, and support you need to roll out Work Shield to your employees with minimal disruption.

Work Shield’s certified, neutral investigators conduct workplace investigations in the secure Investigations Hub inside the Work Shield portal. Our platform and neutral investigators work together with one defensible process, and the entire case is documented in the portal with real time updates, so you always know where things stand.

Your predictable monthly PEPM fee covers Work Shield’s workplace misconduct management solution, including the portal for secure reporting and case management, a neutral and defensible investigation process, real time data and analytics, and ongoing support from our Client Success team.

Work Shield is more than a compliance checkbox. It gives your organization a consistent, defensible way to handle workplace misconduct, so your people know their voices are heard and your leaders can protect the business with confidence.

Ready to Manage Workplace Misconduct With Confidence?

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