To Report An Incident CLICK HERE or Call: (866) 946-5558​
Book A Demo

A neutral investigation framework when risk escalates.

When workplace issues carry heightened risk, neutrality matters. Work Shield provides a defensible investigation framework designed to support employers when scrutiny, escalation, or external review is likely. 

Evaluate Your Investigation Approach

Report

Safe, Secure Reporting

Employees can report workplace misconduct directly or anonymously through Work Shield’s secure reporting channels. Reports are submitted through the Work Shield portal or our 24/7 call center and are promptly routed for review.

This reporting structure supports timely response, preserves information quality, and creates a reliable foundation for neutral workplace investigations when risk escalates.

Mobile-friendly reporting

Call center available 24/7

Upload documentation or photos

Immediate notifications to Work Shield

English, Spanish and other language options

group of people discussing importance comprehensive solutions from work shield

Investigate

A Neutral, Defensible Investigation Framework.

After an incident is reported, Work Shield conducts a neutral workplace investigation in situations where risk and exposure are highest. Our investigation framework is designed for matters that require speed, consistency, and defensible handling.

Investigations are led by qualified Work Shield investigators who operate outside internal reporting lines. This separation reduces internal pressure and supports defensibility.

  • Investigations begin promptly to reduce escalation and preserve evidence quality
  • Neutral handling removes internal influence and supports consistent documentation
  • A structured, defensible investigation summary is delivered to support employer decision making

Resolve

Support Consistent and Defensible Resolution

Investigation findings are documented and delivered to support employer decision making in high-risk situations. This structure helps organizations act consistently when resolution follows scrutiny.

icon

Confidential communications between employer and Work Shield investigator

icon

Promptly and safely resolve incidents before escalation

icon

Mitigate financial risk and alleviate industry reputational risk

icon

Personalized resolutions for every investigated incident

Where Judgment and Structure Matter Most

Built for Judgment, Supported by Technology.

Workplace investigations require judgment, consistency, and discipline. Work Shield combines experienced investigators with purpose-built technology to support neutral handling, structured documentation, and defensible outcomes.

Technology supports the process. People conduct the investigation. This approach keeps investigations handled by trained professionals, with technology supporting structure and documentation.

Book A Demo
woman on headset talking comprehensive solutions to employers

Streamlined Management and Analytics

Measure Impact and Manage Accordingly.

Efficiently manage incidents, access employee resources, and get insightful data and analytics that reveal culture insights about your organization via the secure Incident Management Platform – a user-friendly, secure and compliant dashboard.

  • Secure incident reporting directly to Work Shield
  • All documentation stored in one location
  • Automatic and customizable notifications
  • Reports by incident, status, resolution and more
  • Identify trends and patterns across regions and locations
  • Provides transparency across organizations
  • Compliant storage and archive

What People Say About Us

Client Insights

Work Shield Header Examples
Mike Gomez Vice President, Human Resources
Tasty Restaurant Group
The training support from Work Shield has been exceptional—tailored to our needs and delivered in a way that makes implementation simple and effective. The team is committed to ensuring we understand and feel confident using the platform from day one.
Work Shield Header Examples
Grant Rice, HR Director
Fogo De Chão
Before implementing Work Shield, all incidents came through HR, and it was challenging to keep up. By partnering with Work Shield, we can be more strategic and have a better understanding of our organization's culture health. Work Shield is a no-brainer, consistent solution.
Work Shield Header Examples
Christina Blanco, Director of HR
Bottleneck Management
The process was very painless and very simple. Work Shield provided us with everything we needed, including information to distribute to our employees. Work Shield even held some training with the directors of the company, it was seamless and the platform was up and running within a month.
Work Shield header background
Valerie Ginn, Director of HR
Bob Moore Auto Group
Work Shield not only gives our employees a voice to be heard, but it also provides our company peace of mind knowing that a clear path to resolution is always achieved. Work Shield's platform and solution are too smart to ignore and simply put, a no-brainer!
Work Shield header background
Laurel Legler, VP People
The Second City
Work Shield quickly resolves conflict, objectively and skillfully, while protecting the integrity of investigations and mitigating reputational risk for all parties. An invaluable solution to problems that have plagued people and institutions for a very long time.
Work Shield header background
Ken Daley, President/CEO
Wen-Lake Hospitality, a Wendy's Franchise
We see Work Shield as a win all around for our restaurants. It gives employees a sense of really being heard when they're feeling vulnerable, it frees our managers up to focus on the customer experience and it protects us from the potentially catastrophic costs of paying to defend ourselves in a lawsuit.
Work Shield header background
Lynne Minter, Fmr. VP of HR
Texas Security Bank
With the implementation of Work Shield, we've already seen an enhancement of our culture among our associates. Work Shield's process is unlike any other solution in the market.
Work Shield header background
Cory King, VP of HR
Quantic Electronics
Work Shield assures management and employees that maintaining an ethical and compliant workplace free from discrimination and harassment is a top priority. Work Shield’s thorough, impartial investigations offer HR and legal teams an invaluable resource for objective resolution and peace of mind.
Work Shield header background
Melissa Sullinger, Assistant Director of HR
City of Pearland
Work Shield has become a staple in Pearland. Employees know the option is a way to get a third-party perspective on their situation. For HR, it allows us to remain neutral and keep relationships going.
Work Shield header background
Josh Seguin, Fmr. Director of People
True Food Kitchen
Work Shield’s effective portal enhancements and functionality have significantly improved communication throughout our investigations, ensuring transparency and efficiency. Additionally, the proactive approach of the client success team in seeking and implementing valued feedback has strengthened our partnership, fostering collaboration and mutual success.

Would your investigation process hold up under scrutiny?

Book A Demo