To Report An Incident Call: (866) 946-5558
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Report An Incident

Resolve misconduct faster.

Many organizations take 30+ days to fully investigate complaints internally. With Work Shield, not only do we thoroughly investigate, but we provide a resolution recommendation in the most streamlined and efficient manner.

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Report

Safe, Secure Reporting

Employees have confidence reporting misconduct in the workplace directly and anonymously to us – via the secure Work Shield Portal or by calling our 24/7 call center.

Mobile-friendly reporting

Call center available 24/7

Upload documentation or photos

Immediate notifications to Work Shield

English, Spanish and other language options

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Investigate

Prompt, Thorough Investigations.

After an incident is reported, a qualified and experienced Work Shield certified investigator quickly begins an impartial investigation involving harassment or discrimination by reviewing the incident report, and reaching out to everyone involved.

  • A caring member of our team listens and takes reports of misconduct in the workplace seriously
  • An objective investigation ensures a lack of bias and mitigates retaliation
  • A detailed and compliant summary of the investigation is provided to the employer

Resolve

Focus On Fair Resolution

Based on investigative findings, our investigators provide a fair and ethical resolution recommendation.
Employers can also access all certified recommendations in their portal’s Incident Management Hub.

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Confidential communications between employer and Work Shield investigator

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Promptly and safely resolve incidents before escalation

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Mitigate financial risk and alleviate industry reputational risk

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Personalized resolutions for every investigated incident

The Complete Tech-Enabled Solution

Powered by a Special Blend of Humans and Technology.

Chatbots aren’t exactly warm and fuzzy. We are real people who listen, and are committed to finding fair resolutions. Our technology ensures a streamlined experience without eliminating the human touch.

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Streamlined Management and Analytics

Measure Impact and Manage Accordingly.

Efficiently manage incidents, access employee resources, and get insightful data and analytics that reveal culture insights about your organization via the secure Incident Management Platform – a user-friendly, secure and compliant dashboard.

  • Secure incident reporting directly to Work Shield
  • All documentation stored in one location
  • Automatic and customizable notifications
  • Reports by incident, status, resolution and more
  • Identify trends and patterns across regions and locations
  • Provides transparency across organizations
  • Compliant storage and archive

What People Say About Us

Client Testimonials

Work Shield's ability to allow our team members' voices to be truly heard, in a psychologically safe environment, is unparalleled to any other platform today. Their total solution not only allows our staff and members to focus on their day-to-day jobs, but provides confidence and security that should a workplace incident occur, a clear path to resolution is ensured. In today's environment, toxicity has no place in the workplace. Work Shield protects our school, our culture and our employees from toxicity.
Brian WickstromPRESIDENT/CEO of St. John Bosco
Brian Wickstrom
Before implementing Work Shield, all incidents came through HR, and it was challenging to keep up. By partnering with Work Shield, we can be more strategic and have a better understanding of our organization's culture health. Work Shield is a no-brainer, consistent solution.
Grant RiceHR DIRECTOR, Fogo de Chao
Grant Rice, Fogo de Chao shares testimonial about how Work Shield changed business for the better
The process was very painless and very simple. Work Shield provided us with everything we needed, including information to distribute to our employees. Work Shield even held some training with the directors of the company, it was seamless and the platform was up and running within a month.
Christina BlancoDIRECTOR OF HR, Bottleneck Management
Christina Blanco, Director of HR at Bottleneck Management shares her testimonial of how Work Shield is the best solution for HR technology
Achieving and maintaining desired workplace culture is a challenge under the best of circumstances. By partnering with Work Shield, the City of Mesquite gets professional services that expedite the investigation of reported incidents in a professional, thorough, and timely manner. This allows for optimal corrective action with minimal distraction in the delivery of City services.
Buddy GillenwaterRISK MANAGER, City of Mesquite, TX
Buddy Gillenwater, Risk Manager for the City of Mesquite, TX loves the Work Shield Solution; Testimonial
Work Shield assures management and employees that maintaining an ethical and compliant workplace free from discrimination and harassment is a top priority. Work Shield’s thorough, impartial investigations offer HR and legal teams an invaluable resource for objective resolution and peace of mind.
Cory KingVP OF HR, Quantic Electronics
Cory King, Lucid Energy
Work Shield quickly resolves conflict, objectively and skillfully, while protecting the integrity of investigations and mitigating reputational risk for all parties. An invaluable solution to problems that have plagued people and institutions for a very long time.
Laurel LeglerVP PEOPLE, The Second City
Laurel Legler
Work Shield provides an impartial, holistic and credible solution to employer workplace harassment concerns at a reasonable cost that provides the employer with confidence and certainty.
Tim PowersFMR. MANAGING PARTNER, Haynes & Boone, LLP
Tim Powers
Work Shield not only gives our employees a voice to be heard, but it also provides our company peace of mind knowing that a clear path to resolution is always achieved. Work Shield's platform and solution are too smart to ignore and simply put, a no-brainer!
Valerie GinnDIRECTOR OF HR, Bob Moore Auto Group
Valerie Ginn
With the implementation of Work Shield, we've already seen an enhancement of our culture among our associates. Work Shield's process is unlike any other solution in the market.
Lynne MinterVP OF HR, Texas Security Bank
Lynne Minter

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