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Your success is our success.

Work Shield’s Client Success process doesn’t end after onboarding. Actually, it’s just the beginning. Here’s our commitment to our partnership from launching Work Shield to our ongoing client support and communication.

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Getting started

A Successful Launch Starts Here.

Launching Work Shield at your organization is a breeze. Our Client Success team ensures seamless onboarding with minimal disruption to the workplace or school.

  • Set up your organizations’s portal 
  • Create onboarding resources
  • Onboarding call to ensure effective launch

What We Deliver

Our Ongoing Commitment To Partnership

Accessible Analytics

Through your Portal’s Incident Management Hub, quickly access investigation reports, check status, and view recommendations. Easily summarize and analyze the year’s incidents to offer a deeper look into the cultural health of your organization.

Client Support

The Client Success Team partners with you to assess current needs and help with anything that comes up along the way. We keep you up to date on Work Shield news and upcoming events, and you always have access to our website news, blog library, and Portal Resource Hub.

Engagement

We are always looking for innovative ways to provide more value. We may occasionally send our clients a request for feedback, and welcome open and honest communication at any time to uncover any current or future ways we can improve our services.

Communication

The Client Success team delivers all the information you need to keep you in the know straight to your inbox. From Portal enhancement updates to relevant industry news, we've got you covered.

The Work Shield Portal

Everything You Need For How To Handle Workplace Incidents.

Your Work Shield Portal is an easy to use, secure dashboard that streamlines onboarding and incident management, provides cultural insights and delivers actionable data for your organization.

  • Centralized Incident Management Hub
  • Customized reporting and data export
  • Resource Hub for onboarding resources, training videos and more
Learn More About the Portal
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What People Say About Us

Client Insights

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Brian Wickstrom, President/CEO
St. John Bosco
Work Shield's ability to allow our team members' voices to be truly heard, in a psychologically safe environment, is unparalleled to any other platform today. Their total solution not only allows our staff and members to focus on their day-to-day jobs, but provides confidence and security that should a workplace incident occur, a clear path to resolution is ensured. In today's environment, toxicity has no place in the workplace. Work Shield protects our school, our culture and our employees from toxicity.
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Grant Rice, HR Director
Fogo de Chão
Before implementing Work Shield, all incidents came through HR, and it was challenging to keep up. By partnering with Work Shield, we can be more strategic and have a better understanding of our organization's culture health. Work Shield is a no-brainer, consistent solution.
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Christina Blanco, Director of HR
Bottleneck Management
The process was very painless and very simple. Work Shield provided us with everything we needed, including information to distribute to our employees. Work Shield even held some training with the directors of the company, it was seamless and the platform was up and running within a month.
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Valerie Ginn, Director of HR
Bob Moore Auto Group
Work Shield not only gives our employees a voice to be heard, but it also provides our company peace of mind knowing that a clear path to resolution is always achieved. Work Shield's platform and solution are too smart to ignore and simply put, a no-brainer!
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Laurel Legler, VP People
The Second City
Work Shield quickly resolves conflict, objectively and skillfully, while protecting the integrity of investigations and mitigating reputational risk for all parties. An invaluable solution to problems that have plagued people and institutions for a very long time.
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Tim Powers, Fmr. Managing Partner
Haynes and Boone, LLP
Work Shield provides an impartial, holistic and credible solution to employer workplace harassment concerns at a reasonable cost that provides the employer with confidence and certainty.
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Lynne Minter, VP of HR
Texas Security Bank
With the implementation of Work Shield, we've already seen an enhancement of our culture among our associates. Work Shield's process is unlike any other solution in the market.
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Cory King, VP of HR
Quantic Electronics
Work Shield assures management and employees that maintaining an ethical and compliant workplace free from discrimination and harassment is a top priority. Work Shield’s thorough, impartial investigations offer HR and legal teams an invaluable resource for objective resolution and peace of mind.
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Melissa Sullinger, Assistant Director of HR
City of Pearland
Work Shield has become a staple in Pearland. Employees know the option is a way to get a third-party perspective on their situation. For HR, it allows us to remain neutral and keep relationships going.

Ready to bring responsible reporting and resolutions to your organization?

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