From discrimination to workplace bullying, employees are affected every day by inappropriate behavior. We don’t think that’s okay. So we set out to find a way to make it better, for everyone. Our clients span all industries covering small to large organizations with diverse workforces.
Between 2016 and 2018, the organization had 124 harassment or discrimination incidents and paid out $427,390 in settlement and attorney fees. This organization was not able to continue effectively managing incidents internally, and the impact to its bottom line and culture was becoming costly.
In January of 2019, this organization partnered with Work Shield to intake, investigate and provide incident management solutions to all harassment and discrimination issues. The organization turned to Work Shield to improve its culture, lower incident rates and effectively manage incidents when they occur.
2016 – 2018
2019 – 2021
The restaurant industry is rife with workplace misconduct risk factors. And by nature, restaurants have a hard time eliminating them.
For several years, this national restaurant management organization had an average of 2.5 EEOC claims filed every year, paid more than $300,000 in legal and settlement fees and lost approximately $70,000 in incident-related personal costs.
This organization sought out Work Shield’s full solution to help manage misconduct more effectively, protect its employees and mitigate its own risk factors. Work Shield provided centralized, streamlined and consistent misconduct reporting, investigations, and resolutions for all locations. Corporate now has transparent and real-time access to status of all incidents, plus data and analytics to identify any trends or patterns at particular locations through the Work Shield incident management hub.
Incident Cost without Work Shield …………………. $322,500
Annual Savings …………………………………………………………. $262,644
A leading professional employer organization that provides payroll, human resource consulting, risk management and other HR services to businesses was in the midst of a bandwidth crisis as it pertained to the effective management of workplace harassment and discrimination incidents. Due to an increase in industry competition, the PEO was also concerned with providing a superior level of service.
To better serve its client companies, the PEO turned to the Work Shield platform to empower employees, identify harassment earlier, resolve incidents sooner, lower the risk of legal action and combat hostile work environments. In partnering with Work Shield, the PEO was able to refocus their strategic goals regarding DEI and maintain their status as a highly regarded industry partner.
Incident Cost without Work Shield ……………. $1,200,000
Annual Savings ……………………………………………………….. $866,280
A manufacturing and distribution organization had an increasing and diverse employee population. Management and HR did not think the organization had a problem with harassment or discrimination, but realized the increasing importance of culture, empowerment and safe work environments. The organization was also concerned about potential legal and reputation-based risk ramifications should there be a problem.
In April 2019, the organization partnered with Work Shield to intake, investigate and provide resolutions to any harassment or discrimination issue, and to improve its culture, empower its employees and mitigate the organization’s risk should an incident occur. For the past three years, the organization has experience increase employee satisfaction, productivity, and an overall more inclusive workplace.
Incident Cost without Work Shield …………………. $946,000
Annual Savings ………………………………………………………….. $872,776
An education facility had an increasing and diverse employee population. School leaders were facing challenges when fostering an environment that promoted equity and inclusion for students and faculty at all levels of education, while providing avenues for everyone to be truly heard. There was major concern that students would experience increased levels of emotional distress upon returning to school, as acts of bullying and discrimination occur most often in the classroom.
Work Shield provided access to an immediate and impartial platform to safely voice concerns of harassment, discrimination and more. Work Shield provided administrators and school leadership with peace of mind that the school’s reputation was being preserved. It also offered visibility into the cultural health of the school system with access to unfiltered, real-time data.
Incident Cost without Work Shield ……………….. $420,540
Annual Savings …………………………………………………………. $371,096
Restaurants are particularly susceptible to workplace misconduct issues – from co-workers and managers to vendors and customers. And more often than not, issues are being managed fractionally – by individual location managers who often don’t have adequate training, aren’t able to provide consistent responses, and don’t properly document incident reports – increasing corporate risk and the burden on managers.
After twelve months, Corporate now has transparent and real-time access to status of all incidents, plus data and analytics to identify any trends or patterns at particular locations through the Work Shield Employer Intelligence Platform. The high number of incidents reported (primarily sexual harassment and bullying) indicated employees trust Work Shield as a fair and accessible resource. HR Partners have confidence knowing they have the best resource in place to create thriving cultures of respect, inclusion, improved productivity and long-term retention.
Incident Cost without Work Shield ……………….. $2.4MM
Annual Savings ………………………………………………………… $2.3MM
A premier brand was experiencing a notable increase in the investigations of workplace incidents. The human resources department was finding it challenging to balance its normal operations with this notable increase. The brand knew it needed assistance in the areas of prompt and consistent investigations to better understand and effectively address its toxicity.
The brand connected with the reduction in risk and the increase in the ease of Work Shield’s Employer Intelligence Platform. The balance between ensuring team members were given a voice to be heard and having technology that effectively manages report incidents was simply a no brainer. Now they can trust a seamless solution and feel confident in being able to analyze insightful data and analytics to mitigate toxicity.
Incident Cost without Work Shield ……………….. $2,171,500
Annual Savings ………………………………………………………… $2,145,100
The large municipality faced growing challenges managing workplace misconduct with over 2,500 employees across various departments. Incident resolution timelines stretched into several months, leading to delays in resolving misconduct and increasing the potential for legal and reputational risks. City leaders lacked real-time visibility into emerging trends, hindering their ability to make data-driven decisions.
The municipality partnered with Work Shield, empowering employees to report incidents anytime, anywhere while providing leadership with real-time data on workplace issues through comprehensive analytics. With Work Shield managing the investigation process, city officials gained valuable time back and were able to make impactful, data-driven decisions. The real-time insights helped pinpoint where risks were most concentrated, allowing leadership to take targeted action and allocate resources efficiently. This proactive strategy fostered a safer and more inclusive culture, encouraging employees to report misconduct and providing quicker, fairer resolutions.
Incident Cost without Work Shield ……………….. $1,913,500
Annual Savings …………………………………………………………. $1,801,564
