Work Shield is an objective third party that offers an enhanced, tech driven solution to manage the entire lifecycle of workplace misconduct—from incident reporting through impartial investigations to final resolutions. Unlike many systems that rely on internal investigations and reporting, Work Shield relieves employers of the inherent conflicts and employee fears of retaliation that come with an in house process. By giving employees a safe, confidential space to report harassment, discrimination, or misconduct, your organization reduces legal risks, builds employee trust, and addresses incidents more efficiently. This approach supports compliance, protects your brand, and promotes a more accountable, productive work environment.
Anonymous hotlines and traditional reporting tools often fall short because internal investigations leave employees wary of retaliation, leading to underreporting. In fact, our data shows that over 80% of employees submitting reports through Work Shield voluntarily self identify, indicating high trust and psychological safety. Work Shield offers a secure, impartial platform, combined with investigations led by Work Shield Certified Legal Professionals. Employees feel safe to come forward knowing concerns are handled objectively and fairly. This encourages timely, open reporting, reduces misconduct, lowers organizational risk, and strengthens employee trust and retention.
Absolutely. Work Shield directly strengthens your employee relations strategy by addressing misconduct promptly and fairly, fostering an environment of trust and accountability. Employees see your organization taking meaningful action to build equity, inclusion, and respect, increasing engagement, retention, and morale. By removing fear of retaliation and ensuring consistent, unbiased investigations, Work Shield eliminates the underlying toxicity that often hinders employee-focused initiatives. This empowers your HR and compliance teams to spend more time proactively supporting employees and less time managing complex issues—leading to healthier relationships, a more engaged workforce, and long-term organizational success.
Yes. Workplace misconduct is costly, extending beyond legal and settlement fees. Defending and settling a harassment or discrimination claim costs organizations an average of $160,000. Hidden costs add up quickly, including lost productivity, increased absenteeism, higher turnover, and reputational harm. One study shows organizations lose roughly $22,500 per employee due to sexual harassment impacts, and organizations with high incident rates underperform financially by nearly 20%.
Work Shield proactively manages misconduct through impartial reporting, investigation, and timely resolution, significantly reducing incident-related expenses. Our clients consistently experience reduced incident rates, lower turnover, and improved productivity. Explore our case studies to see firsthand how organizations like yours have successfully reduced risk and saved resources by partnering with Work Shield.
Onboarding with Work Shield is simple and efficient. Our dedicated Client Success team handles everything, eliminating the need for complicated IT involvement or data integrations from your team. We provide all resources, documentation, and support needed to introduce Work Shield smoothly and effectively, typically launching within five business days or less. With minimal disruption, your employees gain immediate access to our secure misconduct reporting platform, allowing your organization to quickly improve workplace safety, compliance, and trust.
Work Shield’s experienced, certified legal professionals manage investigations from start to finish. Our impartial, consistent approach resolves incidents up to 80% faster than the national average, significantly reducing organizational risk and employee anxiety. Throughout each investigation, your organization receives regular, automatic updates, keeping you fully informed. At the conclusion of every investigation, our team provides clear resolution recommendations to your internal team. All investigation data is documented securely and accessible anytime through the centralized Work Shield Portal, simplifying compliance and protecting your people.
Yes. Work Shield’s straightforward, monthly per employee per month (PEPM) fee includes complete access to our secure reporting platform, full incident investigations by certified legal professionals, ongoing communication, and consistent resolution recommendations. There are no hidden costs or fees per investigation, making Work Shield a highly efficient, cost-effective solution for managing serious workplace harassment, discrimination, and misconduct.
By partnering with Work Shield, you send a message that you are serious about the well-being and equity of the people around you. After implementing Work Shield, your organization will notice benefits such as engendering trust, reducing toxicity and fostering confidence between your organization and employees.
You can report an incident on our website or by phone 24/7. If you report by phone, you will be asked to provide some personal information, which will be passed along to one of our specialists. Even though you provide your contact information, you are still able to submit anonymously. Work Shield will not disclose your information to your employer if you choose to submit an anonymous report.
Our team will review your report and begin investigating, which will likely include follow-up questions for you and any person involved in the incident. After the investigation is complete, Work Shield submits a certified resolution recommendation to your employer. The entire process takes about five business days.
In order to conduct a thorough investigation, we ask that you provide as much detail as you can about the incident. Including who was involved, time, location, witnesses, and if there are any photographs or communications we should see. If you don’t have all this information, don’t worry, just provide what you can.
If you choose to submit an anonymous report, it will be sent to your employer without any personal information. Your employer may ask Work Shield to conduct the investigation and provide resolution recommendations to the employer, but it is not guaranteed.
In general, if what happened made you feel uncomfortable or that you were unfairly or badly treated, we suggest you go ahead and file an incident report with Work Shield. We are specially trained to investigate these types of incidents.
Absolutely. Work Shield is in place because your employer has a zero tolerance policy for harassment and discrimination and is committed to providing a positive workplace culture to its employees. You are encouraged to report incidents, whether or not you were involved.
You can email us with your email confirmation ID and ask that we delete the data and stop any investigation that may be in process. We will let you know we received the email and when report has been deleted.
Each report is a PDF that is timestamped with its submission. Anyone who accesses the report with Adobe Reader can verify that it was not altered after the date and time stated in the PDF.
If left untreated after notification, yes. For example, if a supervisor harasses you and this results in a hostile work environment, your employer may be liable unless it can demonstrate that:
It reasonably and promptly tried to correct the harassing behavior;
You unreasonably failed to take advantage of any preventive or corrective opportunities available (ie – you should report concerns to Work Shield).
It’s always best to report an incident as soon as possible after it occurs. This allows us to capture as many of the details as possible. If an incident occurred a while back, we still recommend submitting a report, and Work Shield will investigate as thoroughly as possible.
