The easiest way to submit an incident is through the Work Shield online reporting portal. To access the portal, visit workshieldportal.com.
If you are visiting the portal for the first time, click “Filer Registration” to create a login. Once your account is created, you can log in and submit your incident report.
Tip: You can log in to the portal at any time using your credentials to view or check the status of your report.
You can report any work-related incident, from workplace misconduct to payroll or benefits concerns.
When submitting your incident report, please provide as much detail as possible. Helpful details may include who was involved, when and where the incident occurred, any witnesses, and any supporting information such as emails, messages, or photos.
If you do not have all the information when you begin the report, you can select the “Save for Later” option and return later to complete and submit your report.
Yes. If you choose to submit your report anonymously, it will be sent to your employer without any personal identifying information.
If something at work does not seem right, it is appropriate to report it. The reporting portal is designed to allow employees to raise concerns about workplace issues so they can be reviewed by their employer.
You do not need to determine whether the issue violates a policy before submitting a report. Your employer will review the information and determine the appropriate next steps.
Yes. You may submit a report for yourself or on behalf of another employee if you witness a workplace concern. Reporting helps bring issues to your employer’s attention so they can review and address the situation.
After you submit a report through the Work Shield reporting portal, your employer will receive notification of the report and will begin their internal review process.
Your employer will determine the next steps and may contact you if additional information is needed.
You can log in to the portal at any time using your credentials to view your report details.
If you have questions about the investigation, the review of your report, or the outcome of the matter, please contact your employer directly. Work Shield provides a secure reporting platform, but your employer manages the review and investigation process.
If you have questions about the review of your report, the investigation process, or the outcome of an investigation, please contact your employer directly.
Work Shield provides the secure reporting platform used to submit reports, but your employer manages the review and investigation process. Your employer is the appropriate point of contact for questions related to the status, handling, or outcome of a report.
If you experience technical issues accessing the reporting portal, you may submit a support ticket through the Support Hub within the portal.
You may be able to add information to your report while it is still in the initial review stage. Once the report moves into investigation status, edits can no longer be made within the portal.
If you have additional information, documentation, or files to share after an investigation has begun, please provide those materials directly to your employer so they can be included in their review.
Your employer manages the investigation process and is the appropriate point of contact for any updates related to the matter.
Your employer will receive the details of the report so they can review and address the situation.
If you choose to submit your report anonymously, your identity will not be included with the report.
If you wish to remain anonymous, you can select Guest Login at the bottom of the portal login page to receive a one-time code. Because this login option does not request an email address, you will not receive updates or messages related to your report. You also have the option to create a login using your personal email address instead of your work email address to receive updates or messages related to your report.
It is generally best to report concerns as soon as possible after they occur so your employer has the most accurate information available.
However, you may submit a report at any time if you believe a workplace concern should be reviewed.
Reports submitted through the Work Shield portal are securely recorded within the system.
Once a report is submitted, it is stored within the platform and provided to your employer for review. The system maintains a secure record of submitted reports and activity within the portal.
Please reach out to your HR department or employer with this request and provide the reason for your request. They will update you on your request.
If you experience technical difficulties navigating the Work Shield portal, please submit a ticket through the Support Hub within the portal. Be sure to include a description of your issue along with supporting screenshots and/or video. A member of our team will address your issue and respond promptly.
