Work Shield vs. Competitors:
Different by Design

Introduction

Reporting Isn’t Resolution

Most organizations rely on incident reporting platforms to document misconduct, but not solve it. 

Work Shield is different by design. Our end-to-end approach combines technology with attorney-led investigations to consistently resolve workplace misconduct. Our comprehensive and third-party solution removes the burden from internal teams, while also mitigating costly legal risk and driving compliance. 

If you’re still just documenting misconduct, you’re not solving the problem – you’re making it worse. We can help.

The Burden on HR

HR and compliance teams are overwhelmed.

We know the heavy burden HR and compliance teams carry. At Work Shield, we take on the weight, so you don’t have to. By using our end-to-end solution, HR teams save time and internal resources, allowing them to focus on the tasks that matter most.

Split image of an office worker. On the left, a stressed woman sits at a cluttered desk with stacks of paperwork. On the right, the same woman appears calm and smiling at a tidy desk with a computer displaying organized digital dashboards and charts.

Before Work Shield

After Work Shield

How Work Shield Compares

Don’t believe us? See how Work Shield stacks up against the competition.

Takeaway: Other platforms document. Work Shield resolves.

4x Faster than the Competition

At Work Shield, we resolve incidents 4x faster than the competition and with a 95% satisfaction rate. With our streamlined approach and zero internal bottlenecks, it’s no wonder Work Shield is trusted by global organizations, public entities, schools and more.

Different By Design

Work Shield is not just faster. We are built differently. The traditional way of handling misconduct through internal teams and hotlines often leads to delays, missed insights, and unintended bias. Our end-to-end solution shortens timelines, protects employees, and reduces legal exposure.

Work Shield doesn't just look different.
We are:

Work Shield vs. The Competition:

What Actually Gets Resolved?

Most platforms help you log reports, but they leave the hard part behind. If your team is spending too much time investigating and documenting, it's time to consider a solution built for resolution. Work Shield delivers faster outcomes, reduces internal risk, and gives your team time back to focus on what matters.

Most platforms help you log reports, but they leave the hard part behind. If your team is spending too much time investigating and documenting, it’s time to consider a solution built for resolution.

Work Shield delivers faster outcomes, reduces internal risk, and gives your team time back to focus on what matters.

HR Acuity​

Work Shield vs.
HR Acuity​
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AllVoices​

Work Shield vs. AllVoices
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NAVEX

Work Shield vs. NAVEX
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OneTrust

Work Shield vs. OneTrust
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HR Acuity​

Work Shield vs.
HR Acuity​
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AllVoices​

Work Shield vs. AllVoices
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NAVEX

Work Shield vs. NAVEX
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Ready to See the Difference?

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Read Case Studies

Proven results, real clients

Praise for Work Shield

Testimonials

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Mike Gomez Vice President, Human Resources
Tasty Restaurant Group
The training support from Work Shield has been exceptional—tailored to our needs and delivered in a way that makes implementation simple and effective. The team is committed to ensuring we understand and feel confident using the platform from day one.
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Grant Rice, HR Director
Fogo De Chão
Before implementing Work Shield, all incidents came through HR, and it was challenging to keep up. By partnering with Work Shield, we can be more strategic and have a better understanding of our organization's culture health. Work Shield is a no-brainer, consistent solution.
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Christina Blanco, Director of HR
Bottleneck Management
The process was very painless and very simple. Work Shield provided us with everything we needed, including information to distribute to our employees. Work Shield even held some training with the directors of the company, it was seamless and the platform was up and running within a month.
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Valerie Ginn, Director of HR
Bob Moore Auto Group
Work Shield not only gives our employees a voice to be heard, but it also provides our company peace of mind knowing that a clear path to resolution is always achieved. Work Shield's platform and solution are too smart to ignore and simply put, a no-brainer!
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Laurel Legler, VP People
The Second City
Work Shield quickly resolves conflict, objectively and skillfully, while protecting the integrity of investigations and mitigating reputational risk for all parties. An invaluable solution to problems that have plagued people and institutions for a very long time.
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Ken Daley, President/CEO
Wen-Lake Hospitality, a Wendy's Franchise
We see Work Shield as a win all around for our restaurants. It gives employees a sense of really being heard when they're feeling vulnerable, it frees our managers up to focus on the customer experience and it protects us from the potentially catastrophic costs of paying to defend ourselves in a lawsuit.
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Lynne Minter, Fmr. VP of HR
Texas Security Bank
With the implementation of Work Shield, we've already seen an enhancement of our culture among our associates. Work Shield's process is unlike any other solution in the market.
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Cory King, VP of HR
Quantic Electronics
Work Shield assures management and employees that maintaining an ethical and compliant workplace free from discrimination and harassment is a top priority. Work Shield’s thorough, impartial investigations offer HR and legal teams an invaluable resource for objective resolution and peace of mind.
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Melissa Sullinger, Assistant Director of HR
City of Pearland
Work Shield has become a staple in Pearland. Employees know the option is a way to get a third-party perspective on their situation. For HR, it allows us to remain neutral and keep relationships going.
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Josh Seguin, Fmr. Director of People
True Food Kitchen
Work Shield’s effective portal enhancements and functionality have significantly improved communication throughout our investigations, ensuring transparency and efficiency. Additionally, the proactive approach of the client success team in seeking and implementing valued feedback has strengthened our partnership, fostering collaboration and mutual success.

Frequently Asked Questions

Comparing workplace investigation and misconduct reporting solutions? Here's what HR, legal, and compliance leaders ask us most.

Unlike typical hotline providers or internal investigations, Work Shield delivers a full end-to-end solution. We combine third-party legal investigators with a secure incident management platform. That means your organization gets faster resolutions, unbiased outcomes, and airtight legal documentation, all without draining your internal HR or legal resources.

Work Shield is designed to protect and support your HR, legal, and compliance teams, not replace them. We take on the investigative burden so your internal team can focus on strategy, employee engagement, and retention. By partnering with us, you reduce risk, eliminate internal bias, and avoid the legal pitfalls that can come with handling sensitive issues in-house. It’s a strategic extension of your team that adds objectivity and compliance protection.

Yes. For organizations with internal HR capacity but without the right infrastructure, our portal-only misconduct solution is ideal. You get secure online incident intake, case management tools, reporting analytics, and compliance-aligned documentation, all without needing our investigators.

Every incident is managed by attorneys with employment law experience and Title VII compliance. Our process is fully documented, SOC 2-compliant, and designed to protect your organization against lawsuits, EEOC investigations, and regulatory scrutiny. We’re not just a vendor, we’re a proactive risk management partner.

On average, incidents are resolved in 7-10 business days, much faster than most internal processes. We handle intake, investigation, and resolution quickly and thoroughly, with documentation every step of the way. Fast action means reduced exposure and better outcomes for everyone.

We serve fast-growing organizations, PE-backed organizations, school systems, nonprofits, and enterprises in high-risk industries like healthcare, tech, and retail. Our solution is especially valuable for teams with lean HR staff, multi-location workforces, or heightened compliance requirements.

Yes—and that’s the difference. Because we’re a truly neutral third party, employees feel safer reporting misconduct. They know their concerns will be heard, investigated impartially, and resolved fairly. That’s how we help build real trust and reduce silent risk inside organizations.

Work Shield minimizes legal, reputational, and financial risk. We reduce exposure to Title VII violations, wrongful termination claims, and retaliation lawsuits. With independent investigations and real-time analytics, your executive and compliance teams can spot risk patterns before they escalate and act decisively.