Introduction
Most organizations rely on incident reporting platforms to document misconduct, but not to solve it. Platforms like HR Acuity provide reporting and internal investigation tools for employees and HR teams to utilize, leaving your organization exposed to the risk of internal bias and impartiality.
Work Shield is different by design. Our end-to-end approach combines technology with attorney-led, third-party investigations to consistently resolve workplace misconduct. Our comprehensive and third-party solution removes the burden from internal teams, while also driving compliance and mitigating costly legal risk.
If you’re only documenting misconduct, you’re not solving the problem – you’re making it worse. We can help.
The Burden on HR
While options like HR Acuity provide customizable reporting, the heavy burden still remains on your HR and compliance teams to investigate and resolve every incident. This causes delays, fear of retaliation, and increased risk. At Work Shield, we take on the weight, so you don’t have to. By leveraging our end-to-end solution, HR teams save time and internal resources, allowing them to focus on strategic goals and mission-driven initiatives.
Before Work Shield
After Work Shield
Don’t believe us? See how Work Shield stacks up against the competition.
Takeaway: Other platforms document. Work Shield resolves.
At Work Shield, we resolve incidents 4x faster than the competition and with a 95% satisfaction rate. With our streamlined approach and zero internal bottlenecks, it’s no wonder Work Shield is trusted by global organizations, public entities, schools and more.
The system is broken, and we’re here to fix it. The old ways of hotlines and internal investigations are gone. Work Shield is different by design. As the first-of-its-kind end-to-end misconduct management solution, Work Shield mitigates costly risks and bias, resolves incidents faster and protects employees and organizations.
HR Acuity helps you track your internal investigations and reports, but it doesn’t resolve them without bias or risk. If your team is spending too much time investigating and documenting, it’s time to consider a solution built for resolution.
Work Shield delivers faster outcomes, reduces internal risk, and gives your team time back to focus on what truly matters: your people.
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Proven results, real clients
Unlike typical hotline providers or internal investigations, Work Shield delivers a full end-to-end solution. We combine third-party legal investigators with a secure incident management platform. That means your organization gets faster resolutions, unbiased outcomes, and airtight legal documentation, all without draining your internal HR or legal resources.
Work Shield is designed to protect and support your HR, legal, and compliance teams, not replace them. We take on the investigative burden so your internal team can focus on strategy, employee engagement, and retention. By partnering with us, you reduce risk, eliminate internal bias, and avoid the legal pitfalls that can come with handling sensitive issues in-house. It’s a strategic extension of your team that adds objectivity and compliance protection.
Yes. For organizations with internal HR capacity but without the right infrastructure, our portal-only misconduct solution is ideal. You get secure online incident intake, case management tools, reporting analytics, and compliance-aligned documentation, all without needing our investigators.
Every incident is managed by attorneys with employment law experience and Title VII compliance. Our process is fully documented, SOC 2-compliant, and designed to protect your organization against lawsuits, EEOC investigations, and regulatory scrutiny. We’re not just a vendor, we’re a proactive risk management partner.
On average, incidents are resolved in 7-10 business days, much faster than most internal processes. We handle intake, investigation, and resolution quickly and thoroughly, with documentation every step of the way. Fast action means reduced exposure and better outcomes for everyone.
We serve fast-growing organizations, PE-backed organizations, school systems, nonprofits, and enterprises in high-risk industries like healthcare, tech, and retail. Our solution is especially valuable for teams with lean HR staff, multi-location workforces, or heightened compliance requirements.
Yes—and that’s the difference. Because we’re a truly neutral third party, employees feel safer reporting misconduct. They know their concerns will be heard, investigated impartially, and resolved fairly. That’s how we help build real trust and reduce silent risk inside organizations.
Work Shield minimizes legal, reputational, and financial risk. We reduce exposure to Title VII violations, wrongful termination claims, and retaliation lawsuits. With independent investigations and real-time analytics, your executive and compliance teams can spot risk patterns before they escalate and act decisively.
